Beschreibung
Job Descriptions:• Certified ITIL foundation, Change and Release Management, Change Coordinator
• 3rd level of support SAP BASIS and NETWEAVER for a SAP landscape
• XI/PI expert for EURO zone (but covering systems worldwide in FTS mode),
• Design of the deployment tools of the J2SE adapter Engine (900 systems), definition of the testing strategy
• SLD expert for EUR zone.
• ITIL Change coordinator, production or design changes. Assisting Change Advisory Boards and Release Advisory Boards.
• Incident and problem management, root cause elimination, using ITIL framework and LEAN SIX SIGMA (running DMAICs, OPL and GSTDs)
• Involved in 2 projects each year, Service Packs, Customer Go-Live, SAP upgrades, DB Migrations, Landscape build, Stacks upgrades, Setup of replicated SLDs, J2SE Engine upgrades, Kernel Upgrades
German and English are required