Beschreibung
My client is Global IT consultancy, whom is looking for a Senior Support specialized in middleware, to join their friendly team for project with Multinational Insurance Corporation in Heilbronn, Germany. This is a 6 months contracting role or a permanent position, depending on your preferences.Key Features:
* To Assign and track tickets and change requests for service delivery
* To develop and guide team members in enhancing their technical capabilities and increasing productivity
* To work towards continuous improvement and perform root cause analysis on ongoing basis
* To monitor and track tickets, change request and manage SLAs
* To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations
You will have:
* Experience in P&C, insurance domain
* Strong design and development skills in middleware - OBS (Oracle Service Bus), BPEL
* Good command in German and English language
What is in for you:
* Rewarding German Salary
* Good environment to work in
* 6 month contract or permanent position- depending on your preferences