Beschreibung
Desktop Support
Location: Germany and Austria
Duration: 6 months
Language: Fluent German Speaker
Excellent knowledge of Active Directory
Experience in troubleshooting issues related to Windows XP, Windows 7 & Windows Vista OS.
Experience in imaging software for OS deployment.
Excellent knowledge on VPN Client configuration
Excellent knowledge on SCCM client for software deployment
Experience on remote connectivity tools like Netmeeting, Windows remote connectivity
Good knowledge on Antivirus client troubleshooting.
Knowledge on Windows Servers (Win2003 & Win2008) and different role like Print, File, DHCP, DNS Servers etc.
Good knowledge in server racking, cabling, configuration & troubleshooting of RSA/ILO.
Configuration on Backup, Backup status, Restoration of file.
Basic troubleshooting on Servers
Basic knowledge on network, wireless Router configuration and troubleshooting.
Strong Communication in Local & English languages
Good documentation and presentation skills.
Experience in remote troubleshooting
Working knowledge of Vmware (VDI management etc)
Microsoft Windows Certificate - MCPIT/MCP etc
Hardware knowledge
Knowledge on configuration of mobile devices Knowledge on iPAd, iPhone configuration
Understanding of ITIL framework.