Deskside Support German Speaking

Bayern  ‐ Vor Ort
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Schlagworte

Beschreibung

Deskside Support.

We are urgently looking for a Deskside Support consultant for a 8 Months assignment in Munich, Germany starting ASAP.

Job description:

  • To manage the support for all deskside service incidents/requests through to successful completion and user satisfaction using AGCS support tools
  • To regularly review performance and trends in response to incidents/requests of all types and to provide recommendations to the Team Lead for service improvement.
  • To act as a point of escalation between the business and SMO
  • To work with vendors/AGCS to ensure deskside service teams are supporting the business, reporting correct figures and adhering to SLA's
  • To work with vendors/AGCS to ensure all centrally managed images are applicable to the needs of the business and that all applications are appropriately packaged and ready for use
  • Regular updating of AGCS Knowledgebase for AGCS systems and processes.
  • German Speaker

Please forward your updated CV in Word format, interview immediate.

Disclaimer: Montreal Associates (Systems) Ltd, in its capacity of Employment Agency for permanent recruitment and Employment Business for the supply of temporary workers, is firmly committed to the active promotion of equal opportunities and to ensuring an absence of any form of discrimination on any ground.

Start
ab sofort
Dauer
8 months +
(Verlängerung möglich)
Von
Montreal Associates
Eingestellt
10.12.2014
Projekt-ID:
821038
Vertragsart
Freiberuflich
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