SLA Coordinator

Vertragsart:
Vor Ort
Start:
ASAP
Dauer:
3 months (rolling)
Von:
Tangent International
Ort:
Nordrhein-Westfalen
Eingestellt:
14.10.2014
Land:
flag_no Deutschland
Projekt-ID:
790808

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German speaking Administrator required for an urgent contract in Cologne

About the Client Company
Major Telco

Duties & Responsibilities
You will have responsibility for identifying and control of service trouble tickets to ensure processing time is not lost.This will involve documentation, escalation and problem analysis and communication with customers.

Candidate Skills & Requirements
Attention to detail and working to deadlinegood interpersonal skills and fluency in German is required