Beschreibung
QualificationsBasic Qualifications
- CCNP Voice certification (or optional CCIE Voice)
- In depth working experience in Cisco Unified Communications consulting, projects and service
- Working knowledge of MS Office suite
- Excellent written and verbal communication skills
- Fluent German and English language
- Analytical and technical oriented
- Ability to work as part of a team and independently
- Willing to work non-standard business hours as required by customers
Preferred additional Qualifications
- CCNA Video certification
- Experience in Cisco Video & Conferencing (especially former Tandberg suite) consulting, projects and service
- Experience in Cisco Unified Communications and Cisco Video & Conferencing operations
- Working knowledge of EMC² SMARTS monitoring suite
- Knowledge of ITIL service and operations processes
- Master's Degree in Computer Science
- 5+ years of related experience