Support Software Packaging Consultant - Service Industry (S 5S-77359)

Darmstadt  ‐ Vor Ort
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Schlagworte

Beschreibung

Task:
What is very important to know is that we are not looking for a purely technical person, a pure SW packager. We have our team of the real technicians and SW packagers in India, this role is to act as the interface between the client, and our team in India. What we are looking for, is Application Packaging know-how so that he/she is able to manage the process and consult the customer on packaging options and check for completeness of the Application Packaging Request and related components. Full time application packaging is not required on site. So we really need someone who combines the technical awareness with great customer facing and communication skills

? Provide Consultancy and support Services for packaging and virtualization requests.
? Evaluate the request received from requestor and verify if an existing package is available and if software fits to client?s software standards to meet and satisfy the requestor?s requirements. Suggest alternate package or methods (e.g. virtualization) to user if available.
? Assess and advise the rollout method (single, managed)
? Validate if all the required information is provided in package build order.
? Forward the request to packaging factory and be the interface between software requestor and packaging factory.
? Taking decisions on technical aspects of the project.
? Coordinate testing/feedback with Customer Requestor.
? Manage the work queue for the entire Services and assigning applications to team members.
? Attending con-calls to address the progress of the project on a regular weekly basis with immediate and end customer

Requirements (Must have):
? Candidate with 6+ Yrs of experience in the field of Application Repackaging and MSI Technology. Extensively working knowledge on tools like Flexera Admin Studio/Wise package studio, Orca, VM Ware tool/Altiris recovery. Very Good understanding and exposure on Packaging process like Analyzing the client build, Technical review, Scripting, Testing, Validation, Conflict management, User Acceptance testing, Customization using scripting, Microsoft standards of packaging.
? Excellent Customer Orientation skills with the ability to blend into our clients culture
? Professional, positive and confident attitude with the ability to work under pressure.
? Excellent communication skills in English (Written & Verbal) are mandatory and German beneficial, customer handling skills & Documentation skills are equally essential
? Applicant shall have proven skills and experience in the relevant area of work, including:
o Packaging Skills: Flexera Admin Studio, marimba, Application virtualization.
o Tools: Orca, Picture Taker, VM Ware/Altiris recovery agent, Filemon, Regmon.
o Operation Systems: Windows XP/Vista/Win7-8.
o Virtualization and Streaming tool: Microsoft Application Virtualization Tool App-V 4.x/5.x, Citrix Xenapp, VMWare Thinapps, Experience of Installing, Publishing, Troubleshooting and un-installation of applications on Citrix Server.
o Directory Services: Active Directory.
o Scripting Tool: Knowledge on WMI scripting and VB-scripting, Batch Scripting, AutoIt Scripting.
? Certifications or similar preferred: MCTS/ MCP/MCSE, ITIL, Flexera Admin Studio, LANDesk, etc..

Nice to have:
...

Environment/Miscellaneous:
Start date: asap, duration: appr 3 - 4 months.
This is to bridge a recruitment gap, so once we have found a perm resource, the contractor can leave again
Working hours: Together with a colleague, the contractor will have to work in a 12 hour shift from 8 am to 8 pm (so between the 2, they divide the shifts between them)

Beginn: asap
Dauer: 31.01.2015
Branche: Dienstleistung
Start
09.2014
Dauer
5 Monate
Von
Allgeier Experts Consulting GmbH
Eingestellt
01.09.2014
Ansprechpartner:
Nicole Schütze
Projekt-ID:
768063
Vertragsart
Freiberuflich
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