Beschreibung
Sehr geehrte Damen und Herren,nachstehend eine Anfrage für die wir aktuell Unterstützung suchen:
Positionsbezeichnung:
IT Manager (m/w)
Projektbeschreibung:
Für unseren Kunden im Rhein-Main Gebiet sind wir auf der Suche nach einem freiberuflichen IT Manager für folgende Aufgaben:
The IT Manager supports the startup and on-going operations of the German office of a Global direct selling Company through both hands on IT operations, problem determination/troubleshooting as well as light software development and testing activities.
Initially, this individual will focus on start-up activities such as local network configuration, equipment procurement and application software testing of customizations for the German market.
The IT Manager must be willing to work independently as a sole IT support person and to respond and prioritize multiple tasks while taking ownership of issues all the way to resolution in an efficient, timely and professional manner. A successful candidate for this position is able to communicate effectively with both technical and user communities in both English and German.
Candidates must possess strong organization and start-up skillsets as initial operations will be ‘greenfield’ and the primary hosted applications are relatively new to the market. Significant time will be allocated to assisting with user acceptance testing of customized software for an initial launch.
This position reports locally to a Country Manager and to the Global CIO.
- Perform basic account management tasks in an Active Directory network environment such as unlock accounts, reset passwords, create and modify new accounts, etc.
- Perform basic administration of sales force front end software including website modifications via a CMS and setup/configuration tasks
- Collaborate with stakeholders to develop, maintain, update and continually improve Norwex system and Business process
- Prepare incident reports.
- Create ad-hoc reports and perform light development processes
- Track and enter IT requests into the ticket tracking system and providing feedback to end users regarding their issue and a time frame for resolution.
- Prioritize and escalate requests as required.
- Perform routine daily activities expected of an IT Help Desk, including taking phone calls, receiving email inquiries, communicating directly with end users, opening, prioritizing, and closing support tickets.
- Perform daily IT operational tasks such as job scheduling, system monitoring and backups
- Maintaining internal and external IP connectivity
- Support interfaces to payment processors and financial institutions
Anforderungen:
Current CompTIA A+ and Network+ and Microsoft Certified Desktop Support Technician (MCDST) certifications strongly preferred.
Required Technical Skills:
- PHP
- HTML
- CSS
- MySql
- Microsoft SQL Server
- Active Directory Administration
Einsatzort: PLZ 64
Startdatum: 01.09.2014
Enddatum: 30.06.2015
Sind Sie aktuell verfügbar und an dem Projekt interessiert, dann senden Sie uns bitte Ihr Profil im Word-Format unter Angaben Ihres bestmöglichen all in Stundensatzes an
Für Fragen stehe ich Ihnen gerne zur Verfügung.
Mit freundlichen Grüßen
Julia Herrmann
IPS Projects GmbH