IT Business Design Analyst (m/w)

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Delivery of Business Design Analyst function to support delivery of change (70%)

• Design: As part of the delivery of business change, the Business Design Analyst will:
• Lead business design and business analysis functions on projects
• Engage with business-side clients early in the change project in order to:
• Produce clear sets of business requirements to inform work in the project Design phase
• Develop and explore innovative options to address business requirements
• Support business case development in support of designs
• Oversee the delivery of pragmatic business and operational design solutions which maximise benefits while achieving the desired business outcomes
• Assess and design new business change processes, systems, products and services on a change project
• Plan Change: Ensure all governance, risk management, controls and compliance requirements are considered during development of requirements and designs
• Manage Change: Develop and implement new business change processes, systems, products and services on a change project. Provide an aggregate high level view of the combined proposed solutions and ensure alignment with the change solution. Manage interdependencies across projects/programmes and leverage synergies across projects/programmes to maximise return on investment. Review the to-be business process design to understand organisation/role impacts and create role descriptions for business process roles
• Build Executive Leadership and Commitment: Provide specialist, objective and analytical insight on all business design and analysis related activity on a change project. Lead / contribute (as appropriate) to Project and Programme Design Authorities

Governance and Risk (20%)

• Ensure that all Governance, risk management, control and Compliance request during the development of the request and designs are considered

Organisational Development (10%)

• Provide input into the ongoing development of Change Management tools and templates
• Actively share business design and business analysis methods knowledge (eg skills, tools, methods) with other resources within the Business Design Analyst community
• Provide effective leadership and management of the Business Design Analyst function on business change projects
• Sound knowledge of requirement analysis and process design
• Strong communications, presentation and moderation skills and ability to place self in the shoes of the intended audience:
• Experience of the processes required to implement software solutions in a consumer finance (credit card; loans; deposits) environment
• Influencing / networking – developing internal and external business relationships and using own knowledge, skills and experience to influence others opinions and actions
• Analysis, creativity and innovation – able to conceive original and practical solutions to complex and business critical problems
• Understand at a high level the interface between complex business needs and the complex legal and regulatory environment in which the business operates
• Ability to juggle priorities, multi- task and flawlessly execute at speed
• Sound commercial judgment and overall understanding of the Financial Services Industry, particularly the business impact of the regulatory environment
• Basic knowledge of project management methodology
• Experience in supporting projects and deliverables into a matrix organization with several service providers and third parties on an international level, ideally in a global company
• Proficient with MS software suite, including MS Project

• Knowledge of systems and processes used in Banking IT / ops working practices, tools and techniques (to ensure correct interpretation between business and system requirements)
• An appreciation of the technical applications utilised in a software implementation
• Good understanding of basic IT Infrastructure standards and common architectures
• Capability to deep dive and understand complex IT System setups
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