IT SUPPORT ROLE

Baden-Württemberg  ‐ Vor Ort
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Schlagworte

Beschreibung

Next-Ventures are urgently seeking a German speaking IT Support Technician for a 6 month contract role with possible extensions based in Stuttgart for an immediate start. Please find Job spec below.

  • UNIX client workstations and Servers, Windows client workstations and Servers, Linux, HPUX, SUN, Windows
  • VMware environments, Storage Devices
  • Scripting
  • Process definitions and improvements
  • Network investigation and troubleshooting
  • Specific infrastructure support functions (ex. Backups, hardware repair, terminal server, SAMBA administration, remote console)
  • On-site hands for other IT support groups (ie. Networking and Computing Services) On-site administration of asset management responsibilities including applying asset tags to new IT assets (typically Servers & storage) and physical count/verification of IT assets located in supported data centers during annual asset inventory exercise.
  • Systems administration functions (ex. monitoring, disk management, computer room maintenance, technical planning and consulting, System imaging and configuration)
  • Technical Server and storage set up, deployment and support
  • Diagnosis of cross-disciplinary (server, storage, network, application) incidents
  • Application support on a site-by-site or remote basis (CDP, Netbackup, Symantec EP11)
  • interaction with other IT towers such as: Networks, NAS storage, Remote Access, Enterprise services/Servers
  • Frontline Support: call tracking queue, providing resolution to end users by phone and through desk side assistance, utilizing call tracking tools, a knowledge database, and adherence to standard, pre-defined support processes
  • Operations Support: maintenance and administration of the infrastructure maintaining a tape backup schedule and media management.
  • Good Experience in OS Troubleshooting (Windows 8 and Windows 7).
  • Basic application troubleshooting knowledge.
  • A+ Certification
  • Good Hands on Experience in IMAC activities.
  • Good Experience in Data Backup Techniques.
  • Knowledge in Networking. (LAN/WAN)
  • Good hands on experience in Hardware Support. (Printers, Laptops, desktop, Mobile devices)
  • Excellent communication skills.
  • Good Customer/Vendor handling skills.
  • Will act as Point of contact for TCS team for that location.
    Will work with our Service Desk team (Chennai, Shanghai), Remote PC team, Remote CS team and Remote Network Team for any touch services/hands on support is required.
  • Work with Remote PC services and do reimaging of laptops/desktops accordingly.
  • Will guide Vendor's service engineer for any physical entry and work and act as point of contact for that location.

Primary work/responsibility is Workstation support and we want to leverage for all other services also as and when required for that site only.

If you feel this role could be of interest then could you please send your CV and we will call you back TODAY to discuss further with a view to securing an interview as soon as possible. We look forward to hearing from you.

Start
immediate start
Dauer
6months+
(Verlängerung möglich)
Von
Next Ventures Ltd
Eingestellt
17.06.2014
Projekt-ID:
727135
Vertragsart
Freiberuflich
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