Beschreibung
Proteus Europe, acting as an I.T recruitment agency, are urgently seeking an Onsite Support Engineer to work for a large technology client in Boeblingen in South West Germany.This is a great long term opportunity working with a well known organisation. You will be required to work 40 hours per week.
For this role you must have experience of the following:
UNIX client workstations and servers, Windows client workstations and servers, Linux, HP-UX, SUN, Windows
" VMware environments, Storage Devices
" Scripting
" Process definitions and improvements
" Network investigation and troubleshooting
" Specific infrastructure support functions (ex. Backups, hardware repair, terminal server, SAMBA administration, remote console)
" On-site hands for other IT support groups (ie. Networking and Computing Services)On-site administration of asset management responsibilities including applying asset tags to new IT assets (typically servers & storage) and physical count/verification of IT assets located in supported data centers during annual asset inventory exercise.
" Systems administration functions (ex. monitoring, disk management, computer room maintenance, technical planning and consulting, System imaging and configuration)
" Technical Server and storage set up, deployment and support
" Diagnosis of cross-disciplinary (server, storage, network, application) incidents
" Application support on a site-by-site or remote basis (CDP, Netbackup, Symantec EP11)
" interaction with other IT towers such as: Networks, NAS storage, Remote Access, Enterprise services/servers
" Frontline Support: call tracking queue, providing resolution to end users by phone and through desk side assistance, utilizing call tracking tools, a knowledge database, and adherence to standard, pre-defined support processes
" Operations Support : maintenance and administration of the infrastructure maintaining a tape backup schedule and media management.
" Good Experience in OS Troubleshooting (Windows XP and Windows 7).
" Basic application troubleshooting knowledge.
" A+ Certification
" Good Hands on Experience in IMAC activities.
" Good Experience in Data Backup Techniques.
" Knowledge in Networking. (LAN/WAN)
" Good hands on experience in Hardware Support. (Printers, Laptops, desktop,Mobile devices)
" Excellent communication skills.
" Good Customer/Vendor handling skills.
If you are immediately available for this position - please get in touch as soon as possible to avoid disappointment!