Windows Desktop Support Engineer

Beschreibung

Windows Desktop Support Engineer - 6 months Contract rolling - South West of Stuggart (Baden-Wurttemberg region) - Germany

Long term contract available for an experienced Windows Desktop Support Engineer Support Specialist to start ASAP.

The client:

A large consultancy (FTSE 500)

Your responsibility includes but not limit too:

Installation and configuration of all required software and hardware
Troubleshooting hardware, software and network issues in Windows 7/XP operating system
Support Windows XP Professional - MS Office & Outlook - Windows Server - Active Directory Exchange Server
Hardware Support. (Printers, Laptops, desktop, Mobile devices)
Maintance of IP addresses and troubleshooting - Windows Server 2003
Microsoft based environment installing, configuring, supporting and troubleshooting MS Office, Windows XP Professional, MS Outlook, Windows 2003 Server, Active Directory and basic Exchange. PC, server and network hardware support
Replacing desktops and laptops, with migration to Windows 7/Office 2010 from Windows XP/Office 2007
Implementation of Remote Desktop Services Windows 7 for their workstations
Post migration support of Window 7, Applications & Network
Level 2 phone support

Essential skills required :

Strong experienced in Frontline Support: call tracking queue, providing resolution to end users by phone and through desk side assistance, utilizing call tracking tools, a knowledge database, and adherence to standard, pre-defined support processes
Strong proven experienced in supporting Unix & Windows operating systems
Good Experience in OS Troubleshooting (Windows XP and Windows 7).
Basic application troubleshooting knowledge.
Experienced working in a global team (offshore/onshore model)
Good Experience in Data Backup Techniques.
Good hands on experience in Hardware Support. (Printers, Laptops, desktop, Mobile devices)
Excellent communication skills - English & German speaking is a must

Please forward your CV for immediate interviews.

Rates: Up to 300 Euros per day for the right Windows Desktop Support Engineer

Keywords: Windows, Windows 2007, Windows Support, helpdesk, Level 2 Supports, Unix support, Windows, Windows support, VMware, VWware support, Windows XP, storage devices, Servers, hardware, Data backup.