Beschreibung
Berater zum Schwerpunkt Output ManagementID
6000
Einsatzort
50667 Köln, Deutschland
Branche
IT
Job-Typ
freie Mitarbeit
Datum Beginn
01.06.2014
Dauer
6 Monate
Beschreibung
Tätigkeit:
Local demand for PullPrint services:
Coordinate evaluation and planning of local PullPrint service demand in close alignment with local organizations/ regions and keyproject members. This comprises creation and maintenance of corresponding repositories, communication with local organizations (incl. Country IT representatives) and support in case questions regarding PullPrint arise.
Expected Result: Local demand for PullPrint is appropriately collected and processed as a key prerequisite to provide the requested PullPrint service (scope and timing).
Service Delivery Units/ Managers:
Alignment with Service Delivery Managers to promote PullPrint as a full managed product and to define the global operation and service concept. The provided support comprises the stakeholder management for Service Delivery Manager
Expected Result: PullPrint project activities are fully aligned with corresponding activities of Service Delivery Units/Managers.
Program Management Office (PMO):
Managing issue lists, time tables, project risks and support for meeting organization/ follow-up. Furthermore, support for preparation of management presentations (e.g. for Steering Committee meetings) is provided. If feasible set-up and communication of training documents is supported.
Expected Result: Project Lead is provided with needed information to plan, manage and control the PullPrint project.
Communication/ Change Management:
Communication content is created and distributed via various channels (Lync, push-mail, newsletters, etc.). On demand
Change Management support is provided (e.g. workshops, change resistance analysis, change impact analysis) in close alignment with key stakeholders and PullPrint Project organization.
Expected Result: All relevant stakeholders are provided with the needed information via appropriate channels and media.
Vendor Management:
With focus on RICOH the Vendor Management (e.g. scope definition, roll-out procedures/ timelines, migration topics etc.) is supported (incl. reporting to PullPrint project management).
Expected Result: The PullPrint project will lead to a PullPrint service that is optimized from a customer perspective – while RICOH requirements are considered to the needed
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