Beschreibung
Banking SectorStrategy design & implementation (10%):
The Head of BICC will be responsible for resource management and budget of the department: plans budgets and headcounts within annual planning procedure, gets sign-off from ExCo and is responsible for all spending realized.
Is responsible for developing the BICC strategy, presenting it to and getting the sign-off from Management Board (ExCo).
Represents local Business in the global strategy discussions and negotiates with senior stakeholders of other locations (e.g. in USA, India, UK) to make sure that local interests are incorporated e.g. regarding the development of the analytical infrastructure like Data warehouse, Reporting- and Campaign Management System.
Responsible for triggering strategic initiatives to increase profitability and cost reduction.
Responsible for the definition of Campaign targets to reach strategic business objectives.
Responsible for manage the Web Analytics capabilities within the German business to gain customer insights needed to execute the vision of the Go-to-Bank.
Campaign & Customer Management (40%):
Responsible for the identification of potential for growth and the development of innovative initiatives to deliver tactical and strategic plans
Accountable for Campaign Management capabilities within Barclaycard Germany across all relevant business units
Accountable to manage marketing execution activities in-time and in-quality
Management and execution of ad-hoc-data analysis for all relevant business units
Project Management focussing on implementing Data Mart infrastructure (35%):
Ensure data integration of tactical and strategic data sources into the central Data warehouse
Harmonise the local data infrastructure and lead and drive the development and set up of data Marts
Build robust standard reporting environment across all German business lines which delivers automated and consistent MI's including building and owning a suite of Management Reporting inventory
Ensure standardization & alignment of KPI's across the German business
Stakeholder Management & Leadership (15%):
"Act as single point of contact to engage with central functions (e.g. in USA, India, UK) like Information Management and agree joint agenda
Negotiate with and persuade senior stakeholders e.g. ExCo to allocate sufficient resources for speedy implementation of business intelligence programs
Build strong and efficient relationship with central BI functions and German business lines and influence central function in line with German business needs
Lead team of up to 9 highly skilled people and be responsible for their development, motivation and performance rating.
Essential:
University degree in business, statistics, operations research, economics or industrial engineering
Experienced in managing and motivate a team of highly skilled people including setting up challenging targets & performance development
Strong Project Management skills - experience in international projects
In depth understanding of Management Reporting - financial and operational i.e. capable to design dashboards to address senior Management''s reporting needs
High Proficiency in BI Tools like SAS, Teradata, Elements, Cognos/Business Objects
In depth knowledge about database and Data warehouse techniques
Work fluently with various data sets used in running Consumer Europe business, as well as ability to explore new data sets and sources
In depth knowledge about campaign management techniques like waterfall production, utilizing scoring models, including risk requirements and contact history management
At least basic understanding of Web Controlling and Web Tracking Systems
Detailed knowledge about quantitative methods, such as cluster analysis, forecasting, logistic regression, CART and all scoring systems
Ability to work very structured and with the necessary assertiveness
Independent and proactive type of work and act self-reliant
Strong communication skills to deal with senior stakeholders internal (ExCo) and within the global organisation
Ability to execute, highly flexible thinking and act with business sense
Fluent in spoken and written English