Beschreibung
For following duties we are searching for a Solution Architect (f/m) Network Services:- Consulting, management and support of Switches/Routers implementation and migration projects
- Development and documenting of work instructions for implementation and operation of Switches/Routers
- Planning and operation of DC LAN infrastructure incl structured DC-LAN Pre-Cabling
- Operating, managing and customizing of Switches/Routers
- Provide 2nd and 3rd level support of Switches/Routers
- Collaboration in projects during the concept phase; design developing and documenting in a small team
- Supplier should adhere to Incident Management Processes in relation to technical domain including the resolution of trouble tickets, reporting and input to Problem Management
- Supplier to assist in Management of Problem tickets in relation to multiple or repeat incidents including root cause analysis
- Implementation of approved changes as per schedule within agreed SLA and in agreement with customers
Required Experience/Knowledge:
- Profound knowledge of Routers, Switches and related systems in large heterogeneous environments
- Good knowledge in planning and operation of DC LAN infrastructure incl structured DC-LAN Pre-Cabling
- Good knowledge of LAN, WAN, TCP/IP
- Knowledge of Routing Protocols
- Capacity for analytical thinking
- Structured and reliable working methods
- High level communication skills
- Customer orientation
- Ability to work in a team
- Several years of experience in project consulting and support
- Good written and spoken English
social factors (must)
- Structured approach during troubleshooting
- Communicative function
- Inured to stress
- Readiness to adjustment to a complex field
start: asap
duration: 30.06.2014
place: REMOTE
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