Beschreibung
Wir benötigen wie folgt:Skills: General,ISM Service Desk
Aufgabe: "End2End responsibility for ITSM-Tools of Configuration Management, Service Request Fullfilment and Asset Management. BMC Remedy configuration and optimization. Problem Manangement and last level support BMC Remedy.Trouble shooting, maintenance an optimization in area of responsibility. Ensures performance and reliability due systemfailure-free upgrade, release and patchmanagement.
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Vielen Dank vorab!