Beschreibung
We are currently looking for an IT Support for a Software Company in Munich.Your Responsibilities
- Monitoring help desk requests (incidents, fulfilment requests) and responding promptly to them.
- Monitoring and inventorying IT equipment.
- Supporting the software distribution and management processes, including packaging of applications and troubleshooting of software installation issues, and maintaining the software distribution infrastructure.
- Participating in the management and maintenance of printers, conferencing systems, servers, switches, and firewalls.
- Participate in phone system support.
- Conducting regular service on IT equipment.
- Testing of new and changed components being introduced into the Windows environment.
- Proficiency in creating and maintaining documentation for end users and support personnel.
- Relevant completed education in the field of IT Administration.
- Minimum of 5 years experience operating as an IT support technician in a windows domain based infrastructure.
- Strong knowledge and proficiency in providing support and troubleshooting of Windows operating systems.
- An understanding of Microsoft Active Directory (GPO, OU, Groups).
- Profound Desktop software knowledge, including Microsoft Office (applications and plugins), Adobe Suite, Mozilla Firefox, Google Chrome and Microsoft IE.
- TCP/IP Networking (addressing, static routing, protocols, configuration, troubleshooting).
- Fluent German and English language skills.
Duration: 6 months++
Location: Munich Your benefits with Robert Half
- Internationally renowned clients
- Support from specialised recruitment experts
- Top-level repeat projects