Beschreibung
Wir von der emagine GmbH, suchen für unseren Kunden einen Network Implementation Engineer (m/w)The Network Implementation Engineer has the technical responsibility for the client’s network environment, for implementation and change tasks, projects, providing technical network skills to the delivery centers and the Customers. This team contributes to project related activities by implementing planned network changes, HW refreshes or support complex network migrations involving different teams or solve complex incident outages. You may become a NW technology champion on NW technologies (WAN, LAN, Security) or take a NW customer specialist role (unique technologies, processes) to provide special expertise, care, handle priority cases and share knowledge.
Manage and implement complex NW changes as part of a project implementation or execute NW normal, non-standard and routine changes (LAN, WAN and Security)
Perform various NW migrations or new device implementations (SW, Routers, Load Balancers, Firewalls, VPN devices, ...)
From a technical perspective you will work with TCP/IP, Security, LAN, WAN – devices and technologies: VLAN routing, VTP, Spanning Tree, BGP, MPLS, ISDN, VPN, SSL, HSRP, Cisco, HP ProCurve, Nokia, Checkpoint firewall, Alcatel, 3Com, Blade, FWSM, Nortel VPN concentrators, Juniper, CISCO ASA, Wireless, F5 Big IP, CISCO LB, ACE, CSS, Foundry, Zeus, CSM, WAN accelerators, IDS/IPS, …)
Understands, synthesis and clarifies customer need
Proactive to anticipate issues or situations which impact service quality, adapts quickly to new technology & understands complex infrastructures
Work according to the procedures and best practices of HP MSDD EMEA Networks.
Set up all processes and documentation required to support a new HPMS customer
Strictly follows Move to Production (M2P) process including to check that tools and documentation are up to date
Perform investigation on new technology, help inbound project managers and other support team to introduce new technology, capacity planning & performance management
Acts as point of contact for customers and Delivery Leads for complex technical issues
Analyzes and solves complex incidents involving several different & remote support teams, Identify root cause of incidents and make appropriate recommendation to avoid future failure
At least 3 years’ experience in IT operations and Network operations
Cisco Certification to at least Network Professional (CCNP) or equivalent experience, CCDA or CCDP is an advantage
Experience in troubleshooting a broad range of network technologies, strong expertise in at least one specific network technology
Fluent English is a must
Ability to work effectively in diverse and multi-cultural environments
Ability to communicate complex technical contents plainly and simply in English
Strong technical knowledge including Networking
Excellent customer facing attitude
Team player: Ability and willingness to motivate and support others
Strong consulting skills, flexibility and resourcefulness
Ability to communicate and present in an effective way
Analytical and complex incident solving skills, ability to coordinate complex network changes or projects involving several different support teams, ability to meet deadlines
Wir freuen uns auf Ihre vollständige Bewerbung im WORD- Format unter Angabe Ihres Stundensatzes sowie Ihres Verfügbarkeitsdatums. Reference :J094323 Duration :9 MM Location : Remote Languages : Englisch/Deutsch emagine GmbH Geisthardt, Franziska T : F :