Beschreibung
Wir suchen ab sofort für unseren Kunden aus München einen IT Support Technician (m/w)YOUR RESPONSIBILITIES:
Monitoring help desk requests (incidents, fulfillment requests) and responding promptly to them.
Monitoring and inventorying IT equipment .
Supporting the software distribution and management processes, including packaging of applications and troubleshooting of software installation issues, and maintaining the software distribution infrastructure .
Participating in the management and maintenance of printers, conferencing systems, servers, switches, and firewalls .
Participate in phone system support.
Conducting regular service on IT equipment.
Testing of new and changed components being introduced into the Windows environment.
Proficiency in creating and maintaining documentation for end users and support personnel.
YOUR QUALIFICATIONS:
Relevant completed education in the field of IT Administration.
Minimum of 5 years experience operating as an IT support technician in a windows domain based infrastructure.
Strong knowledge and proficiency in providing support and troubleshooting of Windows operating systems.
An understanding of Microsoft Active Directory (GPO, OU, Groups).
Profound Desktop software knowledge, including Microsoft Office (applications and plugins), Adobe Suite, Mozilla Firefox, Google Chrome and Microsoft IE.
TCP/IP Networking (addressing, static routing, protocols, configuration, troubleshooting).
Fluent German and English language skills.
Bei Interesse bitte Bewerbungen an