Business Analyst for in-house CRM Solutions

Zurich  ‐ Vor Ort
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Schlagworte

Beschreibung


In Search of Excellence – also your philosophy for success?

Bosshard & Partner’s business activities follow this guiding principle. The company offers its first-class services to selected top companies in banking, industry, insurance and public sectors. Bosshard & Partner defines its market position in a unique manner in three different IT business segments covering job markets consisting of discerning clients, partners and IT specialists. We are the Preferred Supplier of numerous companies – check our company and open mandates at www.bosspub.ch.

Bosshard & Partner is looking with

Mandate 2177

for a Business Analyst for in-house CRM Solutions

Project environment

A global Swiss bank.

Tasks

Support the maintenance team of various in-house developed CRM Solutions in the area of travelling (x-border regulatory), client meeting preparation (client advisor support), document handling (regulatory product information) and others in the ongoing enhancement cycles as well as in the daily maintenance work. The systems are fully integrated into the bank system landscape and are part of the front office processes within the various business areas.
A Business Analyst in this area work with experienced colleagues out of the BA channel team and will be closely coached at the very beginning. You contribute to the design and documentation of upcoming business requirements of the solutions in this area, covering front ends user interfaces but also the backend side of the applications. Your work will also include the support of the respective test teams.
A profound understanding of CRM systems would be an advantage. Requirements Engineering as well as System Design task are at hand. The build-out of the system documentation strengthening of the systematic traceability from business request to module function is a key part of the work. Corporate Language for any documentation is English, understanding Germans is an asset.

Requirements

• 5+years of experience as Business Analyst.
• Experience in banking and/or with CRM systems/modules.
• Independent, systematic and structured approach and way of working (e.g. Use Cases, Activity Diagrams, UML).

Soft skills

• Communication with business and IT stakeholders, like to 'dive' into existing solutions.
• Strong analytical and problem solving skills.
• Initiative acting and dedicated commitment as well as excellent organizational skills and keen perception.
• High awareness of quality and deadlines.
• A very good command of German and English and good communications and interpersonal skill are required.


Workload: 80-100%
Start Date: 01.01.14
End Date: 31.12.14
Workplace: Zurich


Did we gain your interest? Please do not hesitate to contact Mr. Michael Filliger at or
Start
01.2014
Dauer
12 Monate
(Verlängerung möglich)
Von
Bosshard & Partner Unternehmensberatung AG
Eingestellt
12.11.2013
Ansprechpartner:
Cloé Maglie
Projekt-ID:
626173
Vertragsart
Freiberuflich
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