Support for Update IP UCCE, Essen & Cologne area (18044-01)

Beschreibung

Update IP Contact Centers Cisco Unified Contact Center Enterprise (UCCE

Role/Task:
- Support for update of the existing UCCE on new Cisco UCS server hardware

- complete replacement of version 9.0.

- Purpose: to be offered over 280 man-hours for the following tasks demand

- Recording of the callflow (Solution Architect)

- Specification of the new UCCE environment (Solution Architect)

- Cisco A2Q implementation process (Solution Architect)

- training for the topics "Precision Routing" and "CVP"

- training (Solution Architect) preparation

- Callflow scripting (Systems Engineer)

- finesse development Support

Anforderung:
- Know How about Cisco Unified Contact Center Enterprise (UCCE)
- Expert level


Projektstart: 30.10.2013
Projektende: 31.3.2014
Auslastung: 100%
Leistungsort: Essen & Cologne area
Direktbewerbung: href=http://www.people4project.com/freelancer/jobboerse_angebotedetails.php?GUID=0EF13DD6-A331-E311-9F9F-00155D010A01

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