Beschreibung
German/English speaking Desktop Support Engineer
An exciting opportunity has arisen for an experienced Desktop Support Engineer to join well established blue chip organisation based at their prestigious customer site in Cologne or Nuremburg or Rothenburg Germany.
As a Desktop Support Engineer you will have a minimum of 1 year working experience in Windows Desktop support
o Sound technical knowledge in Windows is important
o Good knowledge of Lotus Notes email system is important
o Must have good interpersonal skills especially in handling senior management people in Local & English Language
As a Desktop Support Engineer you will be responsible for providing local IT Support to our clients office users by providing local touch services to end users on issues pertaining to the IT environment during and post Win7 roll out and you will work and deliver service as per IT best Processes in a manner which minimizes downtime. As a Desktop Support Engineer you will act as a support contact point for internal IT Support teams .
You will provide support & perform activities impacting any Win7 roll out schedule (Incident Cases.) and update the ticket status .
As a Desktop Support Engineer you will have the following:
Key Skillsets:
Lotus Notes Desktop Support (version 7 and above)
Windows 7r (Basic Administration)
Experience/Certification Requirement:
At least 1-2 years relevant experience working in a Technical Support Job role
Your customer skills will be second to none as this is an extremely customer focused role.
N.B applicants must be able to speak English and the local language.