Beschreibung
Fluent German Speaking Storage Engineer
Role
Storage Engineers are technical engineers who are focused on the application of data storage technologies to meet the day-to-day needs of Customer's application environments. The environments include any combination of technologies like Storage Area Network (SAN), Network Attached Storage (NAS) and Direct Attached Storage (DAS). The storage engineer will possess the knowledge and experience to apply Information Lifecycle Management (ILM) principles to data protection guidelines. These individuals primarily serve as the escalation point for Tier 2 support and managing incidents while also fulfilling duties such as technical leadership for customer implementations, ensuring projects are completed on-time with a high level of quality and customer satisfaction, and providing standard maintenance process and objectives.
The Engineer hired will participate in capacity planning, upgrade planning, and architectural review of the infrastructure for the Customer resources in data centers globally..
Responsibilities
Technical
- General understanding of SAP application architectures and storage requirements.
- The engineer will be responsible for operations and escalation of issues to the storage environment. These individuals will oversee the backup, recovery and archiving of the data.
- Generates standard project documentation including detailed test plan for complex networks.
- Superior level knowledge in (1) of the following and strong knowledge in all other areas of: SAN, NAS, DAS, Fiber Channel, FCIP, FCoE, Data Replication, Backup to Disk, NDMP, RAID protection, De-Duplication and Oversubscription
- Superior level internetworking troubleshooting in a medium/large-scale storage environment.
- Engineer should be trained and capable of independently delivering storage service support. Directly involve in installation, Configuration and Integration of Cisco Storage/Cloud Projects. Consultants to go through structured training program to achieve next level of expertise and career advancement.
- Cloud design skills.
- Installation and cabling standards.
- Hitachi or EMC certification(s) with an additional technology specialty certifications
Business
- Undertake support as designated engineer for solutions and new products.
- Medium/Large-scale solution design skills.
- Active participant in virtual technology teams
- Superior Consulting and communication skills
- Successfully manages customer relationships
- Performs analysis of business requirements to data protection.
- Builds simulated solutions in test labs to resolve complex problems and compatibility issues.
- Performs analysis of complex storage/cloud solutions.
- Provides remote or onsite deployment support.
Storage Engineer Job Description (Continued)
Education/Experience
- B.S./B.A. degree or equivalent experience.
- 3-5 years of Storage System (HP, NetApp, EMC, Hitachi) and Storage Networking (Cisco, HP, Brocade) implementation, support, pre-sales support, hands on installation in the physical deployment.
- Leads and works on projects that are medium to large in scope with moderate complexity, which involves solutions integration.
- Independently develops plans, coordinates and executes tasks.
- Ensures commitments and deliverables are met. Recommends and initiates projects to benefit customer and Advanced Services objectives.