Beschreibung
Preferentially the candidate should be: -
- able to design operating models for supporting global applications.
- define what kind of organisation is required for providing the support (structure, sizing, required skills)
- Re-define the processes to govern this support (demand management, incident management, change management, problem management, release & deployment mgmt)
- Review existing models for Client
The candidate should be based in Dusseldorf, fluent in English with a good grasp of German.
Key Words:
- Demand Management
- Incident Management
- Change Management
- Problem Management
- Release & Deployment Management