Beschreibung
• Ensuring that all IT Service Management Processes (of test environment), Operational Level Agreements and Underpinning Contracts are appropriate for the agreed Service Level Targets• Validate SLA to support financial controlling
• Monitoring and reporting on Service Levels
• Holds regular Customer reviews
• Profound knowledge in Service Level Management
• Experience with indian providers
• ITIL V3 knowledge
Sprachen:
• Englisch ++
Bei Interesse würden wir uns auf die Zusendung Ihres aktuellen Profils sehr freuen