Beschreibung
APPLE SUPPORT, IOS, IPHONE CONFIGURATION, MS EXCHANGE
Responsibilities:-
. Initial setup of iPad, in line with client's security policies
. Hand-over of the devices to the staff
. Support of the staff for setting up accounts and installing various applications
. Investigation and resolution of incidents reported to the Service Desk
. Maintaining documentation relevant for the evaluation of the pilot results
. Daily management of the Good for Enterprise Management Console
Work experience and solid knowledge of:
. The Apple IOS ecosystem
. iPhone Configuration Utility (ICU)
. MS Exchange and 2010
Additional Requirements:
Knowledge of Good for Enterprise and Good Dynamics as well as OpenText Livelink would be an asset.