Beschreibung
For our customer we are looking for several Network Engineers (m/w).The latest possible start would be 22.04.2013.
- Troubleshoot, and escalate production problems per operations processes, affecting the global MPLS network and systems infrastructure
- Work closely together with the offshore Global Network Operation Center (GNOC) in India and Prague in order to provide additionally Tier 2/3 operational support for network technologies of focus
- Handling and escalating highly impacting operational issues to upper management and/or 3rd party vendor escalation
- Problem management, diagnosis, escalation, tracking and resolution in close collaboration with GNOC
- Support the planning and implementation of medium to high risk changes on production systems
- Act as internal escalation source in case team members need assistance
- Perform traffic engineering analysis on network and systems facilities
- Build and maintain knowledge of relevant equipment, protocols, technologies, services and tools related to networks and Network Operation Centers
- Articulate key aspects of architecture and design (e.g., scalability, availability, manageability, robustness, appropriate incorporation of new technology) through models and documentation
- Transfer knowledge and support technical project staff during the implementation of a solution/new network service
o A minimum of Bachelor''s Degree or higher although relevant experience will be taken into consideration, ITIL skills, Industry network specific certifications (e.g. CCNP, CCNA)
o 6+ years experience in the troubleshooting and performance management of networks
o Hands-on experience troubleshooting Cisco routers, Catalyst and IOS switches (65xx, 45xx, 35xx series)
o Knowledgeable in the following data circuit technologies: ATM, DSL, Frame Relay, Ethernet, ISDN, POS and UCaaS
o Expert knowledge in enterprise-level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, etc). Specific knowledge of BGP, OSPF and IP protocols in an MPLS Environment
o Experience working on CoS, QoS, WRED and related quality of service parameters. Good understanding of high availability fundamentals (HSRP and VRRP)
o Hands-on experience of LAN switching technologies: STP, Trunking, Etherchannel. Knowledge of VPN technologies and IPSec and GRE protocols. Understanding of network protocols like FTP, TFTP, NTP, SNMP, DNS, DHCP
o Exposure to multicast environment and knowledge of multicast protocols (IGMP, PIM)
o Problem-solving and analytical skills. Excellent interpersonal and communication skills
o English - business fluent, Traveling will be required
Required Skills: Cisco certification with focus on Cisco Voice
Nice to have Skills: ITIL
Language Abilities: English and German (spoken and writing)