Beschreibung
Task:Support the installation, configuration, security, operation, and maintenance of all
servers, equipment and software related to SAP ECC, Portal and associated
components
- Work with IT Project Managers, Business Analysts and the IS team (especially the
Technical Infrastructure and Support Section) to evaluate, design and develop
solutions to address business needs and opportunities, and propose changes that
would make the SAP environment a more effective solution
- Document the technical implementation, policies and procedures to support the
operational environment and participate in the design and ongoing refinement of
technical implementation documentation, procedures and policies
- Examine requirements documents and support creation of technical design documents,
unit test, system test and capacity and implementation plans for small to complex
projects
- Perform, in close collaboration with the team, typical system administrative activities
including daily performance monitoring, routine equipment checks and preventative
maintenance, updating, controlling access permissions and privileges or issue
troubleshooting and resolution
- Ensure compliance with standard practices, processes and enterprise standards
- SAP case follow up and resolution in collaboration with supplier support teams
- Support developing, managing and testing back-up and recovery plans of the servers,
server functions and data
- Second level and standby support
- Implementation and management of SAP authorization
- SAP User management
- SAP release upgrades
- Change and transport management
- SAP OSS research for application bugs
- Assist in unit and integration testing for change requests, enhancements and new
development
Maintenance of the SAP database
- Create and monitor SAP printer ID's;
- Receive, process, monitor and report on SAP related Change Requests
- Configure and manage workload distribution
- Perform clones, additions, deletions, and transports
- Configure and customise CCMS monitors and thresholds
- Support SAP batch processing
- Other duties as required
Requirements (Must have):
Good communications skills, including the ability to produce clear and concise memos,
give technical explanations and present recommendations and status reports in userfriendly
language
- Technical documentation skills
- Capability of integration in an international/multicultural environment
- Rapid self-starting capability and team player
- Strong analytical and troubleshooting skills combined with a disciplined approach to
problem solving
- Able to prioritise and execute tasks in a high-pressure environment
- Good knowledge of both written and spoken English
Required proficiency in Information technologies:
Good knowledge on SAP ERP ECC 6.x with Enterprise Portal
- Good knowledge on SAP GUI 6.x on windows platform
- Proficiency in virtualized SAP environments
- Proficiency in implementation and administration of Java Stack and SAP Portal
- Proficiency in designing and implementing SAP Disaster Recovery solutions (high
availability); and with SAN technology
Nice to have:
- Relevant SAP certification desirable
- ITIL certification is desirable
- Project Management Certification desirable
Environment/Miscellaneous:
This is a long term project (over all 4 years). In exceptional cases, project-related operations in other locations are neccessary.
Beginn: 01.08.2013
Dauer: open end (max. 4 years)
Branche: Sonstige