Beschreibung
SAP BO Consultant
We are looking for SAP BO consultant to work in Germany for long term project.
Location: Munich
Duration: 4 months + extns
Skills:
Skill set (JD):
SAB BO resource
*SAP BO XI 3.1: In-depth Knowledge of SAP BO Product Architecture and Services.
* Responsible for the efficient administration of SAP BO Admin (Unix/Linux) to perform below Tasks:
o User Provisioning, Security Administration, Content Administration, Server Administration
o Configuring data sources, System Maintenance, Migrations/Deployments
o Troubleshooting and Performance Tuning
o Coordination with Tool Vendor
* Understanding of Jobs, Basic SQL Queries and Workflow Mappings
* Unix Scripting (Perl, grain Shell, Python, etc.)
* Responsible for service delivery and support, including Life Cycle management, configuration, incident, problem, release, change, availability, and continuity management within defined Operating Level Agreements
* Provide level 2 and level 3 support for SAP BO operations.
* Provides level II incident and problem management with responsibility for resolution and root cause analysis of the most complex hardware and software issues within Operating Level Agreements.
* Lead and work with team in the global delivery model with team members spread across multiple geographies
Process Knowledge
* ITIL Process and Standards
* Good knowledge on Incident, Problem, Change, SLA and Availability management processes
* Knowledge on Remedy tool
Other Activities
Interface with the customer for issue resolution, provide status updates, Coordinate with Offshore Team for Deliverables, Build customer confidence in team's ability to deliver in order to support high customer satisfaction
Please apply.