Beschreibung
This position focuses on the support of the information services needs of Global IT Infrastructure Services unit.Global IT Infrastructure Services is SAP's IT-infrastructure provider and is
responsible for running SAP’s backend technology including operations of state of the art data
centers as well as client technology (end-user equipment) around the globe. Within Global IT,
the IT Infrastructure Services unit acts in a shared services mode for internal customers across
all SAP Board Areas, providing SAP systems for a wide range of development, training, demo
and business purposes.
Main locations of IT Infrastructure are Germany, the U.S. and India. Its key success factors are
close collaboration with its internal customers, best in class technologies and an innovative
thinking to ensure ongoing improvements of service delivery with regard to quality, cost, speed
and efficiency.
EXPECTATIONS AND TASKS
Drive the overall delivery of the Global IT information services plan, with the focus on Infrastructure Services,
ensuring that communication is consistent and aligned with overall Global IT
communication plan as determined.
Support in expanding the use of social media as an upward, downward, and lateral
communication channel. Our goal is to use social media tools and techniques to increase the
number of SAP Global IT employees in an ongoing virtual, constructive dialogue.
Editor and coordinator for homepages of SAP Corporate Portal pages (Intranet) for
IT Infrastructure related workspaces.
Support of strategic development topics. As a member of the Global IT Information
Services team, support overall employee engagement activities and support the
development of best-practices for Global IT internal employee communication.
Support in the preparation of the SAP Runs SAP program – focus on IT Infrastructure Services –
in developing and preparing SAP Runs SAP customer meetings and presentations.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Diploma or BA in Business Administration/PR or related area desired (or equivalent
education)
Experienced in social media (conceptual)
Excellent writing and editing skills for online
media
Experienced in working in virtual, intercultural international teams
Strong networking skills and ability to motivate people outside of direct reporting lines
Project management skills on a global scale with intercultural sensitivity
Hands-on attitude and execution driven
Customer focused, innovative thinking
WORK EXPERIENCE
Understanding of IT market
Knowledge in hands-on design and implementation of communications concepts and plans
Strong Editorial experience a big plus
Self-motivated and team oriented
Flexible and able to cope with stress
Experienced in handling confidential material
Profound business and SAP solutions knowledge
German and English fluent (written and oral)