Beschreibung
Our client is currently looking for a Desktop Engineer (m/f) for a project in Hannover.Task description
* Desktop Engineering and Desktop Support
* Patch Management
* Supplier should adhere to Incident Management Processes in relation to technical domain including the resolution of trouble tickets, reporting and input to Problem Management
* Supplier to assist in Management of Problem tickets in relation to multiple or repeat incidents including root cause analysis
* Fulfillment of order management processes and service requests for customers
* Supplier to propose and shape improvements to the operation of the systems, software and processes
* Supplier to perform User briefings and training courses for specialist & technical domain topics
* Develop and maintain excellent working and communication relationships with internal and external customers
Skills
* Experience in working in an international environment
* Knowledge in Desktop Engineering and Desktop Support
* Project Management experience
* Required language(s): German, English
Location: Hannover
Duration: 07/12 until 12/12 (extension optional)
Contact: Andrea Dylewski
Phone:
If this is of interest to you, please send us your CV (incl. all necessary contact details) referring to the project name and relevant contact person. We would appreciate any information concerning your availability and rate expectations. We look forward to receiving your application.