Beschreibung
As a partner of the most successful companies in Germany, Experis is the clients’ first choice in precisely tailored human resources management, recruitment and project support in the sectors Engineering, Finance and IT.Our client is currently looking for an Onsite Supporter (m/f) for a project in Munich.
Project Description:
• Provide 1st and 2nd level desktop/laptop/monitor support (IBM & HP laptops/Dell desktops)
• Provide Audio Visual support to customers in conference rooms on site. Carry out proactive AV checks on regular basis to ensure the projector bulbs are working and that all conference hardware is operational
• Follow the detailed rebuild process in place, for both Single User/Laptop XP Build and Bullpen/Multi-User XP Build
• Support common software issues within the Office Suite
• Support Outlook Profile & Folder Issues
• Update accurately Asset Direct database user to monitor movement of desktops and laptops
• Offer productivity assistance and training to all customers
• Advise team members of any technical issues effecting PC Services – build issues, network problems
• Monitor call management system to include continuous updating and closing of calls when resolved
• Escalate any unresolved/unsupported issues in a timely manner to the appropriate team
• Facilitate ad-hoc customer requests
• Strictly adhere to all policies and procedures as set out by the customer
Qualifications:
• Excellent Hardware support knowledge
Required languages: German and English
Location: Munich
Duration: ASAP for 3 month (extension optional)
Contact: Monika Drew
Email:
Telephone:
You can expect an exciting challenge.
If this is of interest to you, please send us your complete application documents (incl. all necessary contact details [name, address, telephone numbers, Email]) referring to the project name and relevant contact person. We would appreciate any info concerning your availability and rate expectations. We look forward to receiving your application.