Beschreibung
Sehr geehrte Damen und Herren,für einen unserer Kunden suchen wir externe Unterstützung in St. Leon Rot bei Heidelberg:
Global Storage Service Coordinator
Geplanter Beginn: 02.01.2013
Geplantes Ende: 31.03.2013
Wochenstunden: 40
Gesamtkontingent: 60 Personentage
Verlängerungsoption: Ja
Einsatzort: St. Leon Rot
Aufgabenbeschreibung:
As service coordinator for storage you are responsible for: Coordinating a service provider for Managed Operations globally in an international team; Defining global storage architecture, standards and processes for operations; Strong alignment and close cooperation with the technical design authority and HW vendors; Drive innovation to optimize, automate and standardize the storage delivery processes; Managing projects to implement new architecture, technology and processes.
PLEASE ONLY PROVIDE CVs IN ENGLISH. THANK YOU!
Details:
Job Description
Is responsible for running backend technology including operations of state of the art data centers as well as client technology (end-user equipment) around the globe. Within Global IT, the IT Infrastructure Services unit acts in a shared services mode for internal customers across all Board Areas, providing systems for a wide range of development, training, demo and business purposes.
The Global Storage Service Coordinator will work within Infrastructure Management Storage team. The Service Coordinator is instrumental in assisting the Global Storage teams’ operational efforts.
The responsibilities for this position may include some or all of the following:
· Project Management of the globalization of storage operations
· Financial management/forecasting of global storage infrastructure
· Management of global storage costs and internal allocations
· Ability to gather and analyze facts, define problems, and devise solutions
· Analysis of trending utilization for capacity and forecasting purposes
· Maintain and support vendor relations
· Keep abreast of the latest storage technologies
· Develop global policies, processes and procedures for storage operations
· Responsible for procurement of storage systems from multiple vendor offerings, technologies and platforms.
· Administration of contractual obligations including associated fees, analysis and compliance of KPIs, SLAs
· Management of all storage assets worldwide
· Life cycle management of deployed assets
· Participate in integration projects associated with acquisition activity
· Coordination/Escalation management
· Creation and deployment of processes automation to ensure efficiency
· Management and understanding of outsourcing model
· Develop required management reports including status reports and incident and problem management reports
· Develop a Portfolio Management strategy and deliver a Storage Team Portfolio to measure the value of key services, initiatives, support model, etc.
· Develop storage allocation procedures
· Capable of managing and leading a team
The successful candidate would demonstrate:
· Organizational and analytical skills
· Excellent written communication skills
· Ability to work independently and with others in an effective and professional manner
· Ability to communicate and work in a multi-cultural environment
· Must be adaptable to change
Preferences
· Knowledge of EMC and NetApp Storage Systems
· Knowledge of Brocade SAN Director Switches
· Knowledge of VMware technology
· Experience with managing external service providers
Working Conditions
· Standard office environment
Experience and Education Requirements
· BA/BS degree or the equivalent in work experience
· Minimum of 10+ years experience in IT/customer facing experience
· Knowledge of storage technologies
· Build solid relationships with customers, line of business and service provider
Bei Interesse freue ich mich über ein feedback von Ihnen, sowie über die Zusendung Ihres aktuellen Profils auf Englisch (wenn möglich im Word Format), unter Angabe Ihrer Verfügbarkeit und Konditionen in € im all-inclusive Tagessatz bei Basis 8 Stunden.
Vielen Dank
Mit freundlichen Grüßen – Dimitrios Koulousios
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Dimitrios Koulousios
Key Account Manager
axantis AG I Zettachring 2 I D-70567 Stuttgart I Germany
Amtsgericht Stuttgart HRB 21471, Vorstand: Udo Stoll, Aufsichtsratsvorsitzender: Peter Ascher
Fon , Fax , GSM
, http://www.axantis.com, skype:axantis_dk, get skype and call me for free: http://www.skype.com