Solution Designer

Bayern  ‐ Vor Ort
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Schlagworte

Beschreibung

Required Experience & Skills:

  • Excellent know how about SIP and DSS1 protocols, codecs and signalling in large infrastructures
  • Experience with service number management in Intelligent Networks (IN)
  • Excellent know how about service properties and debugging of SIP and IN (ITU Q1219)
  • Good experience in (CISCO) call centre technology is a plus
  • Basic project management experience
  • ITIL certification and good working knowledge in regards to ITIL V3.0
  • Deep network, telephony and contact centre knowledge to manage hotline portfolio as well as the underlying telephony network.
  • Take over a single source portfolio of service numbers and a large number of DSS1/QSIG trunks.
  • Throughout product life, migrate the DSS1 trunks to different SIP trunks and monitor their performance jointly with the telephony operations provider.
  • For the service numbers, establish and document an operations process to handle all IMAC/D, standard and normal changes for the service.
  • Manage and optimize telecommunication cost using Telecom Expense Management systems.
Start
keine Angabe
Von
Infoplus Technologies UK Ltd
Eingestellt
28.11.2012
Projekt-ID:
454277
Vertragsart
Freiberuflich
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