Technical Architect - BMC Remedy ITSM - German speaking

Bayern  ‐ Vor Ort
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Schlagworte

Beschreibung

For one of our clients we are looking for a Technical Architect - BMC Remedy ITSM - German speakingMain Tasks and Required skills:Telecom OSS Domain experience
Thorough understanding of BMC Remedy ITSM suite (7.x) and Atrium CMDB
Thorough understanding of BMC Remedy AR System technology (Forms and workflow objects etc)
Understand current implementation of Unified Trouble Ticketing System (UTS) and its place in overall OSS landscape
Develop understanding of customer's TO BE end to end OSS architecture
Identify what is realistic and what is not in the expected roadmap from an Architecture perspective and document accordingly
Participation in End user workshops to not only understand their expectations but also to evangelize UTS as THE ticketing system
Should be able to provide vision and drive project/development team from Technical/Architectural perspective
Should be able to align budget/business needs (cost/timelines/quality/ROI) and technical goals - with clear understanding of what is feasible and what is viable and provide suggestion/recommendation accordingly.
Participate in following:
o Design Reviews (high and low level)
o Provide expert inputs for design and implementation
o Approve Test Scenarios
o Approve Use Cases
Implementation and institutionalization of Version Management (BMC Remedy has very limited version
Management features of its own. So, a Version Management process has to be carefully crafted so that we can follow version management without introducing significant overheads to the dev team)
All the above has to be based on sound understanding of how ITSM apps work and best practices around customization of these appsLocation: Munich
Start: ASAP
Duration: 12 months +
Start
ab sofort
Dauer
12 months +
(Verlängerung möglich)
Von
Kommlink GMBH
Eingestellt
01.11.2012
Projekt-ID:
442011
Vertragsart
Freiberuflich
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