ITSM Project Manager-EMEA

DE  ‐ Vor Ort
Dieses Projekt ist archiviert und leider nicht (mehr) aktiv.
Sie finden vakante Projekte hier in unserer Projektbörse.

Schlagworte

Beschreibung

Title: ITSM Project Managers
Duration: 6 months
Rate: Negotiable
Location: Germany, S Africa, Middle East
Start date: Immediate
Keywords: ITSM, Project manager, Incident, Problem, Change, SRM, Asset Managment, CMDB

Experience with BMC products a plus but equivalent vendor experience acceptable.

Our client requires a Project Manager to perform project management services in assisting the client to implementing ITSM systems and to ensure the timely delivery of the project according to the agreed scope.

Additionally, as part of the project delivery, the Project Manager will be required to liaise with the client's IT Business Services group to define and coordinate the integration requirements and interface elements of this ITSM system with existing in-house systems.

The Services will involve supporting and project execution on the following key activities:

Ensuring that the scope of the project is clearly identified, documented and controlled and that the impact in any shift in scope is made clear in terms of affects on time, cost, and risk;

Providing support to the client in the delivery of the business outcomes;

Ensuring that that project issues are identified, recorded, managed to resolution and assessed in terms of cost/time impacts;

Ensuring that the diverse project components are planned, managed, and controlled within agreed time, cost, and quality boundaries. Customer and third party commitments also need to be monitored and tracked in the same manner;

Responsible for producing detailed project reporting & metrics, ranging from regular internal status reports to customer progress reports;

Responsible for ensuring that all phases of the project are clearly documented, particularly the functional and technical specifications;

Act as a principal point of contact and liaison for his/her opposite number in the vendor's team;

Maintaining all project related files and records;

Raising and monitoring any requests that arise from the business;

The role will be filled by an experienced professional who has worked primarily in ITSM project management roles.

The primary objectives of the Project Manager will be:

Project management;
Support to the business;
Documentation management;
Vendor management;
Issues management;
Quality control; and
Release management

Requirements:
Each proposed Project Manager must be capable of performing the Services and
should meet the following requirements:

Bachelor or Masters Degree or equivalent relevant qualifications;
Project Management accreditation, e.g. PRINCE2, PMP or equivalent;
A proven track record in project management and the coordination of project
activities using industry standard methodologies and tools, e.g. Prince2,
Microsoft Project;
At least six years experience in project management / project coordination of IT
systems implementation projects;
Excellent communication skills, verbal and written;
Excellent interpersonal skills and a strong sense of commercial awareness
A self-starter with the ability to work to tight deadlines in a small team
environment.
Experience of working in a vendor environment on client sites in the area of risk
management would be an advantage; and
An understanding of risk management, regulatory environment and relevant systems would be an advantage.

If you feel you have the necessary skills please apply and we will contact you immediately
Start
keine Angabe
Von
Aim Hire Recruitment Ltd
Eingestellt
03.10.2012
Projekt-ID:
428735
Vertragsart
Freiberuflich
Um sich auf dieses Projekt zu bewerben müssen Sie sich einloggen.
Registrieren