Beschreibung
Für einen unserer Kunden suchen wir einen freiberuflichen Mitarbeiter, der die nachfolgenden Anforderungen erfüllt:Rahmenparameter:
polizeiliches Führungszeugnis erforderlich
Bereitschaft zu einer Sicherheitsüberprüfung
Option auf Verlängerung (langfristig)
Aufgabenbeschreibung:
Perform a wide range of workplace related support activities such as:
· receive and update incidents and requests through a call tracking tool
· basic installs, moves and changes for desktop and laptops
· install operating systems for PC's, onto a desktop and laptop
· load an image onto a desktop and laptop
· backup and restore data on client workplaces
· load standard software applications such as MS Office or other scripted installs
· install (unpack, connect to the NW & test) standard desktops, laptops, printers and peripherals
· physically move client equipment
· set up security, file access, and other administrative procedures associated with requests & incidents
· connect client equipment to network facilities
· provide desk-side guidance as appropriate to the end users
· affix an asset identifier tag to the Asset where required by the Customer and update the CMDB
· monitor SLA of assigned activities
· find faults with basic office environment IT related problems
· identify the scope of incident or problem & provide operational & technical assistance to remedy
· replace components in both desktops and laptops (e.g. hard drives, processors, fans etc.)
· understand desktop and laptop installations and configuration
· coordinate activities with service desk & provide Level 2/3 support to service desk &/or end users
· Coordinate with third party
· Perform remote control resolution using appropriate tools like SMS or SCCM
· English language skill (able to receive instructions, provide updates and escalate if necessary)
Must-Have-Skills:
Englisch in Wort und Schrift
Ihr GECO-Ansprechpartner freut sich auf Ihre Kontaktaufnahme:
Sebastian Lindow
Telefon:
Bei Interesse freue ich mich über die Zusendung Ihres aktuellen CVs inkl. Angabe zur Verfügbarkeit.
Start: 01.10.2012
Dauer: 20.11.2012
Art: Contract