Windows/Citrix Specialist

Nordrhein-Westfalen  ‐ Vor Ort
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Schlagworte

Beschreibung

Our client is a leading international mobile communications business currently looking for an experienced Windows/Citrix Specialist.

Role Purpose:
To operate, manage and maintain the Windows/Citrix/VMware environments for Northern Europe. The activity includes but is not limited to the publishing of applications, optimizing the environments, management of user access rights in Active Directory, patch management and overall infrastructure management of the estate. Ensure a high quality service is provided that is cost efficient.

Accountabilities:
Impact on the business
* Provide system administration for all Windows, Citrix & VMware systems.
* Support fulfillment of agreed SLA's and KPI's.
* Interface with internal remote offshore support teams.
* Interfacing with the service delivery units, to ensure correct setup and implementation of new Windows & Citrix environments to current agreed standards.
* Interact with the customer facing unit's eg Service Desk, Incident Management team for incident resolution.
* Provide Problem Management for infrastructure issues.
* Support and handling of change requests.

Customers, supplier and third parties
* Interact with internal customers.
* Interact with our preferred external suppliers.
* Request bug fix and service improvement solutions from our external vendors.

Leadership and teamwork
* Good team player.
* Close collaboration with internal Technology teams to provide support to agreed service levels.

Innovation and change
* Deliver inputs for business cases and justifications for service improvements.
* Identify potential service improvements, to improve stability and reduce costs.

Communication
* Fluent English - written and oral.
* Good presentation skills.
* Advise Service Delivery and design teams in all Windows & Citrix related matters.
* Support competency center's for VMware, Windows & Citrix
* Support service level management
* Interact with other second level support team within operations.

Required Skills
* Proven experience of working in the telecommunication industry.
* Deep knowledge in Windows & Citrix administration.
* Sound knowledge of managing and maintaining large VMware Environments
* Sound knowledge of Clustering
* Good understanding of backup and recovery solutions and strategies
* Good knowledge of Citrix Presentation Manager and Citrix gateway functionality
* Good knowledge of ITIL processes and best practice.
* Sound working knowledge of the following core O/S and application sets: Citrix Presentation Server, Web Interfaces, Access Gateways, XenApp Suite, Windows NT4, 2000, 2003, 2008, VMware, Terminal Services, Wins, DNS, DHCP, SQL, IIS, Exchange, clustering.. Additional

If you are interested in this position please apply online today with your most recent CV provided in Word format and any other information that may help your application forward.

Alexander Mann Solutions, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.

Start
ab sofort
Dauer
5 months
Von
Alexander Mann Solutions
Eingestellt
13.07.2012
Projekt-ID:
392176
Vertragsart
Freiberuflich
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