Beschreibung
For one of our clients we are looking for a Network EngineerTask Description:
The Senior Network Engineer provides operational support for a client infrastructure. Primarily this role centres on the need to provide Tier 2/3 Operational Support of the Global Data Network. The role will be primarily fulfilled at client side in Munich.
Main task:
· Troubleshoot, and escalate production problems per operations processes, affecting the global MPLS network and systems infrastructure
· Work closely together with the offshore Global Network Operation Center (GNOC) in India and Prague in order to provide additionally Tier 2/3 operational support for network technologies of focus
· Handling and escalating highly impacting operational issues to upper management and/or 3rd party vendor escalation
· Problem management, diagnosis, escalation, tracking and resolution in close collaboration with GNOC
· Support the planning and implementation of medium to high risk changes on production systems
· Act as internal escalation source in case team members need assistance
· Perform traffic engineering analysis on network and systems facilities
· Build and maintain knowledge of relevant equipment, protocols, technologies, services and tools related to networks and Network Operation Centers
· Articulate key aspects of architecture and design (e.g., scalability, availability, manageability, robustness, appropriate incorporation of new technology) through models and documentation
· Transfer knowledge and support technical project staff during the implementation of a solution/new network service
Required skills:
· 7+ years experience in the troubleshooting and performance management of networks
· Customer service skills and client focus
· Strong communication and interpersonal skills including an ability to convey technical information using non-technical language
· Hands-on experience troubleshooting Cisco routers, Catalyst and IOS switches (65xx, 45xx, 35xx series)
· Hands-on experience on network related tools like Voyence and Zenoss preferred
· Knowledgeable in the following data circuit technologies – ATM, DSL, Frame Relay, Ethernet, ISDN, POS and UCaaS
· Expert knowledge in enterprise-level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, etc). Specific knowledge of BGP, OSPF and IP protocols in an MPLS Environment
· Experience working on CoS, QoS, WRED and related quality of service parameters
· Good understanding of high availability fundamentals (HSRP and VRRP)
· Hands-on experience of LAN switching technologies: STP, Trunking, Etherchannel
· Knowledge of VPN technologies and IPSec and GRE protocols
· Understanding of network protocols like FTP, TFTP, NTP, SNMP, DNS, DHCP
· Exposure to multicast environment and knowledge of multicast protocols (IGMP, PIM)
· Previous experience or aptitude to be successful in an administration and operations capacity
· Problem-solving and analytical skills
· English – business fluent
· Traveling will be required
Nice to have skills:
· Authentication, authorization, encryption mechanisms
· Intrusion detection systems
· Security (Firewall and VPN)
· ITIL Foundation
· Industry network specific certifications (e.g. CCNP, CCNA)
Location: Munich ( travelling required )
Start: July 2012
Duration: 12 months +
contact:
Petya Dimitrova