Beschreibung
Proteus Europe is recruiting on behalf of our client a Capacity and Performance Project Manager,
Your responsibilities are:-
Capacity Management:
oIdentify KPIs for capacity and performance management, for both hardware (eg CPU load, memory usage, disk IO, network bandwidth) and application (eg, maximum number of incoming requests, DB fragmentation)
oDefine and deliver capacity management roadmap
oDefine and develop capacity model for the Money Transfer solution.
oDesign monitoring of capacity and performance KPIs
oDefine and implement capacity and performance reporting
oImplement monthly capacity plan with rolling two-year forecast
oPresent regular capacity and performance reporting and capacity plan to stakeholders and improve reporting based on stakeholder feedback
Performance Management
oIdentify and prepare workarounds for typical error conditions
oCreate troubleshooting guide for defect analysis and identification of system component causing service degradation
oImprove/complete system documentation required for defect analysis and change assessment.
oDefine and document regular housekeeping tasks and establish regular execution by support teams
Experienced in:
- Operations with highly available systems built on Windows Enterprise (2008) and SQL Server
- Implementation of ITIL Service Design processes
- Proven ability to deliver independently in a complex international environment
- Project management experience, including demonstrated excellence in risk and issue management
- Strong experience in preparing and delivering reports to senior management
- English (fluent - project language)