Beschreibung
Aufgabe:Drive End User Computing (EUC) operations around customer technology tools and process which maintain service reliability, performance and functionality.
The role encomprises the following key accountabilities:
1.Managing our standard images deployed with all laptops, (Standard Operation Environment or SOEs)
- Road-map planning for applications included in the SOE
- Run user acceptance testing for new SOE builds
- Manage supplier(s) during build and test process
- Align with the applications team and architecture
2.Software distribution :
- Road-map planning for distributed applications in cooperation with the applications team
- Manage supplier(s) for packaging and testing
- Manage supplier(s) for distribution and patch management
3.Active Directory :
- Technical subject matter expert for AD setup and the definition to optimize GPOs and domain structure
4. Virtualisation
- Technical subject matter expert for application virtualisation
- Technical subject matter expert for desktop virtualisation
- Application roadmap for virtual image and virtual applications (in alignment with application
team)
Anforderung:
For this role, the successful candidate should offer the following:
- Fundamental understanding of ITIL processes and operational procedures.
- Technical infrastructure skills and subject matter knowledge across multiple disciplines (Windows XP/7, Active Directory, EUC technologies and market trends, LAN, remote access and wireless technologies, PDA and Tablet technologies, Deployment Methodology, Project Management, IS governance KPI/SLA/SLO).
- Ability to roadmap and plan for end of life transitioning of hardware and standard operating environments
- Communication: must be customer focused, and able to communicate affectively internal and externally within a large global company
- Budgets: Principles, methods, techniques and tools for the management and monitoring of budgets to minimize costs and ensure cost-effectiveness
- Decision Making: To ensure business commitments are met. Needs to be able to make balanced rationalized and timely decisions
- Knowledge of business recharge models a distinct advantage
- English language required. German will be advantageous.
Beginn:
Dauer: 6 Monate++
Branche: Logistik/Transport