PC Support Mitarbeiter (m/w) in München

Vertragsart:
Vor Ort
Start:
asap
Dauer:
4 Monate +++
Ort:
München
Eingestellt:
09.01.2012
Land:
flag_no Deutschland
Projekt-ID:
293384

Warning
Dieses Projekt ist archiviert und leider nicht (mehr) aktiv.
Sie finden vakante Projekte hier in unserer Projektbörse.
Responsibilities:
- Shared service PC/LAN end user support
- You will be responsible for supporting all sites above within the existing team
Primary Tasks PC Support
- Install new and maintain existing PC's and notebooks
- Implement and attach periphery equipment like modems, PCMCIA and others
- Support PC users locally and remote
- Primary Tasks LAN Support
- Perform cross-connects in data closets
- Make network connection to printers, PC's and other network devices
- Troubleshoot network problems within the LAN
- Primary Tasks in collaboration with the EMEA Helpdesk
- Manage and keep up-to-date trouble tickets
- Remote problem solving on the phone

Erforderliches Know-How:

Profile:
- Experience in PC hardware troubleshooting and repair
- Experience in PC software, particularly:
- Windows OS
- MS Office suite
- SMS/SCCM, NAI, ePO and Remedy experience a plus Basic understanding of LANs/WANs, associated CISCO equipment and cabling
- Any telecom experiences a plus.
- Experience with VPN and wireless solutions
- Technical education in information solutions
- Administrative
- Able to listen to, understand and respond to customers of all levels in a timely and professional manner:
- Strong interpersonal skills and customer orientation
- Excellent verbal and written communication skills
- Excellent in managing multiple projects with diverse requirements and competing priorites
- Bilingual skills is a must (English & German)
- Long time experience in all areas above


Branche:
Dienstleistung
Einsatzort:
München
Dauer:
asap - 4 Monate +++