Technical and End user support-L2 ( Documentum)

DE  ‐ Vor Ort
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Schlagworte

Beschreibung

The primary focus will be to provide Level 2 Technical and End user support

Hands on Experience on Documentum 5i &6.5 products suite.

Hands on experience on Documentum System Administration and support

Incident and Problem management (service restoration and troubleshooting, root cause analysis, vendor interface)

Proactive troubleshooting of complex Documentum problems

Service Center Incident ticket execution with completion within time frame (SLA)

Operational Project change management/project activity support and day-to-day production support

Develops and applies best practices and preventive measures to drive operational improvement

Installation, upgrade, administration and troubleshooting of Documentum Content Server, WebTop, Transformation Services.

Knowledge on Application Servers and unix Operating system.

Start
keine Angabe
Dauer
1 year
Von
Generic Network
Eingestellt
08.12.2011
Projekt-ID:
279520
Vertragsart
Freiberuflich
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