Beschreibung
Documentum Admin
Duration: 1 year
Rate: DOE
Location: Ludwigshafen, Germany
Job Description:
The primary focus will be to provide Level 2 Technical and End user support
Hands on Experience on Documentum 5i &6.5 products suite.
Hands on experience on Documentum System Administration and support
Incident and Problem management (service restoration and troubleshooting, root cause analysis, vendor interface)
Proactive troubleshooting of complex Documentum problems
Service Center Incident ticket execution with completion within time frame (SLA)
Operational Project change management/project activity support and day-to-day production support
Develops and applies best practices and preventive measures to drive operational improvement
Installation, upgrade, administration and troubleshooting of Documentum Content Server, WebTop, Transformation Services.
Knowledge on Application Servers and unix Operating system.