Data Steward of Performance Management - Germany - Contract

Nordrhein-Westfalen  ‐ Vor Ort
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Schlagworte

Beschreibung

Data Steward of Performance Management - data availability - Data flow - SLA - UNIX - Linux

Austin Fraser are working with one of their top Clients based in Germany. This is a really exciting opportunity for a Data Steward to work for an excellent worldwide renown company.

The performance management system collects measurement counters form different network elements of the telecommunication network.
The Data Steward takes care about compliance of service level agreement (SLA) "data availability".
The main tasks of the data steward are monitoring of the data flow of measurement files and initiating of actions to ensure the correct data flow and data completeness.

Tasks:
-Monitoring of dataflow of measurement files
-Initiating and tracking of actions in case of decrease of data availability
-Creation and coordination of incident-tickets in case of decreases of data availability
-E2E responsibility of incident-tickets which have been assigned to administrator
-Escalation to management level in case of serious violation of SLA "data availability"
-Reporting of all activities regarding data availability to SLA manager
-Management of performance measurement concept
-Collection of customer's measurement requirements (measurement interval, activation/deactivation of measurements, etc.)
-Coordination of network administrator to realise customer's measurement requirements (activation/deactivation of measurements etc.)

Requirements (mandatory):
-At least 2 years of professional experience in the field of telecommunication
-At least 2 years of know how in the area of performance measurements (project manager/administrator/end-user)
-Technical know how to understand the weakness points of data flow of performance measurements
-Basic administration skills to be able to analyse log files (basic UNIX/Linux know how)
-Strong communication skills
-Competences to manage cross functional activities and to chase somebody up until the problem has been solved
-Used to work independently and responsibly
-Enjoy working in an international team

Requirements (optional/best-case)
-Experience in handling monitoring systems
-Experience in using workflow systems (eg ticketing system)
-Ability to manage escalations and deal with customer and third parties

Please send me your CV for more information.

Austin Fraser Ltd is acting as an employment business in relation to this advert. As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology.

Start
ab sofort
Dauer
6 months
Von
Generic Network
Eingestellt
11.11.2011
Projekt-ID:
267333
Vertragsart
Freiberuflich
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