Beschreibung
Our client, a major IT consulting company, are looking for a business interface manager to come on board one of their largest projects to help manage the client relationship.
- Manage the Contract P&L and optimize it alongside other program teams to ensure it is most profitable. This means to own the budget of the program while working for the Program Manager.
- As point of contact , make sure all requirements and expectations from the customer are managed in the most professional manner avoiding any linguistic and cultural misunderstandings between all stakeholders.
- Initiate effective and dynamic interactions between all stakeholders of the project implementation to ensure that business objectives, including the responsibility for planning/scheduling, cost control, quality and meeting the deliverables are met.
- Track and monitor all internal processes and make sure all project functions are aligned and have a consistent overview on progress of the project. Escalate to resolution in case of gaps in delivery by our clients departments or business lines. Functions include Finance, HR, Services, Logistics and Corporate. The overall goal is to ensure putting the right infrastructure in place at the right time
- Where necessary for the specific client contract design and implement new processes within our client so that client specific requirements can be met and the nature of the deal is being reflected in the internal processes.
- Collect, centralise and maintain up-to-date all the data for the project, this includes data from Finance, HR, Services, Logistics and Corporate whether received by the customer or internally. This data will be used as input for the program team to plan decisions.
The ideal candidate will:
Be experienced with Profit and Loss (P'n'L/P&L) management on large IT contracts (ideally 100m plus)
Have strong customer and account management skills with which to manage executive stakeholders within the end client
Have a solid understanding of project management methodologies in order to help manage the tracking and governance of the project
Have extensive experience within the IT project space
MUST be FLUENT GERMAN