Beschreibung
Currently we are searching for two candidates who are able to cover the following position:Tasks:
responsibilities contact person for all relevant areas of Windows client support for users, including special VIP onsite support tasks
incident and problem management (2nd level) and change requests
installation, administration, and maintenance of complex Windows-based clients
support for BlackBerry and other mobile devices
support for virtual clients ("Virtual Trader")
Must-Have Skills:
knowledge of Windows XP (Windows7 in future) and Active Directory
knowledge of Virtualization (Citrix XENapp, XENdesktop)
knowledge of networks and IT infrastructure
experience with BlackBerry
fluent English
Nice-to-Have Skills:
experience with MIB applications
experience as an enterprise Manager
Softskills:
excellent customer relationship skills
goal-oriented
team-centric
communicative
high level of autonomy
flexibility structured
approach to problem solving
ability to perform under potential stressful conditions
Basic Parameters:
on-call availability outside of normal service hours
We are looking forward to your application with a significant cv!
Start: 01.09.2011
Dauer: 31.12.2011
Art: Contract