Beschreibung
My client is looking for Network Voice and Video L3 Engineer, and I wanted to know whether this would be of interest to you or not?
Position: Network Voice and Video L3 Engineer
Location: Frankfurt, Germany
Duration: 6-12 months
Rate: 500 Euros per day
- Hands-on experience on
- Cisco, Avaya, Mitel and Alcatel voice products.
- Cisco Unified Communication Manager.
- Cisco Unity Connections.
- Cisco Unified IM and Presence server.
- Avaya Manager.
- All Cisco, Avaya, Mitel and Alcatel endpoints.
- Cisco jabber and WebEx
- Cisco/Polycom Video endpoints. (Meeting rooms)
- unified communication products (CER, UCCX, Attendant Console)
- Cisco voice gateways.
- Microsoft Teams.
- Troubleshooting knowledge on Avaya manager, CUCM, CUC, CER, UCCX, WebEx and Video endpoints.
- Troubleshooting on Voice Gateways (MGCP, SIP, H323)
- Troubleshooting Knowledge on Signaling protocols (MGCP, SIP, H323)
- Troubleshooting knowledge on CIMC and ESXI host.
- Troubleshooting knowledge on Cisco Phone issue (ie, one way audio issue, Call quality issue, Call preservation mode)
- Troubleshooting knowledge on Voicemail issue (ie, MWI indication not working, Email notification not working)
- Troubleshooting knowledge on Certificate related issue for all unified server (ie, Renew the SSL certificate )
- Troubleshooting knowledge to collect the logs in RTMT, CUCM, CUC,UCCX via CLI.
- Troubleshooting knowledge on Cisco Agent Desktop/Finesse issue (Login issue, Agent not displaying on the dashboard.)
- Troubleshooting knowledge on UCCX Scripting.
- Troubleshooting knowledge on Cisco Jabber (ie, Login isuse, Phone service issue, IM&P presence issue, voicemail issue)
- Troubleshooting knowledge on Video endpoints issue (ie, registration, SNMP, upgrade ios, call disconnect within 15 mintues)
- Troubleshooting knowledge on TMS related issue ( Monitor, Address book update, License)
- Troubleshooting knowledge on Cisco Webex issue ( Scheduling webex meeting issue, Recording issue, account deactivation, Cisco Webex events scheduling)
- Troubleshooting knowledge on Backup issue (ie, DRF issue)
- Troubleshooting knowledge on Avaya Media server.
- Troubleshooting knowledge on Cisco Webex Control hub (Device registration, touch panel pairing issue)
- Troubleshooting knowledge on Call recording issue (calls are not recording)
- Troubleshooting knowledge on Polycom DMA and RPRM
- Call dropping issue and outbound call issue
- UCCX Scripting
- Switching from ISDN PRI to SIP
- UCS server VM creation
- Configuring CIMC for all VM's
- SRST configuration for all remote sites
- PVDM and DSP kind of issues
- Issues in jabber to WebEx cloud for one button push issue
- Intra cluster and inter cluster based issue
- Dial-peer and VTR creation
- Blocking of toll fraud calls using calling party
- Cisco CER issues
- Cisco CUIC related issues
- Real Time issue tracing in CUC VM ports
- Configuring annunciators and MRGL in CUCM
- Configuring SIP trunk in CUCM
- Configuring Gatekeeper in case of multiple gateways are being used
- Configuring the cluster info in CUCM Servers and issues related to all CUCM service
- Cisco PCD deployment.
- New site implementation
- Migration of CUCM from one Dc to another DC
- SIP gateway installation
- Cisco CUCM and CER integration
- Cisco CUCM with WebEx cloud for IM presence and voice application
- Clustering over WAN migration
- Integration of CUCM and Jabber cloud
- UCM all server upgrade.
- Installing licenses over ELM and PLM based on the CUCM version
- Cisco Video Servers upgrade (VCS, TMS, CMS, TP)
- Maintain up-to-date documentation of voice, video and network designs, operations, and procedural manuals. Document findings of the study and prepare recommendations for implementation of new systems, procedures, or organizational changes
- Depth knowledge on Incident, Problem and Change Management
- Gateways H.323, SIP & MGCP including POTS and VOIP Dial Peers
- Hands-on experience on RTMT tool, DNA, CDR CUBE & Voice Gateways
- Troubleshooting of voice interfaces: FXS, FXO, and ISDN, T1/E1 PRI
- Identifying the reason for the outage and coordinating with ITSP/Carrier/Client/Vendor for an immediate restoration
- Managing and troubleshooting call routing issues such as Numbering Plans, Calling
- Privileges, etc. Coordinating with Cisco TAC to resolve complex issues with respect to Unified Communication and Collaboration
- Creating and Handling Daily and monthly Operations Reports
If you are interested in this position, please send me your CV ASAP for immediate consideration.
If you are not interested in the role but know someone that may be interested or a good fit for it, please help me and them out by sending me their details or them the details of this role so they can get in touch with me about it