Beschreibung
General DescriptionManage 100 + application packaging, deployment & compliance
"Configure and support Macs including BigSur
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Work with customer to analyze and design advanced technology solutions like backup and storage solution for Mac's
"This support will include enterprise email, network printing, accessing network drives and VPN in to the Windows environment.
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Test and documents hardware and software installation procedures, create Runbooks and share with team by training and workshops.
Liason with customer to discuss Current challenges and share ideas to resolve. Plan and design proactively to address upcoming potention issues.
"Customize and coordinate packaging core enterprise and supplemental applications
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"Lead the architecture, planning, impact analysis, installation repackaging, and execution of hardware and software rollouts and migrations
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"Research problems independently as necessary using a variety of tools and resources to provide a comprehensive review and analysis of the problem
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Engineer and automate desktop image creation and deployment; ensure the desktop is hardened to maintain security within the environment; manage processes and technologies to produce comprehensive and integrated deployments.
"Resolve second and third level technical support problems with enterprise and/or specific applications, software and hardware configurations
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Technical Requirements
Required Skills / Qualifications:
"Compulsary Skills Needed:
- JAMF 400 Certification is a requirement. Alternatively, JAMF 300 with sound skills will work.
- Able to design & configure DEP from scratch.
- Able to manage JAMF Cloud servers & additional DPs on Linux Servers.
- Full command on Bash or Python scripts.
- Experience in automating environment using Bash / Python.
- Good understanding of Xcode & apps. There can be requirement to support existing inhouse apps created by the cleint.
- Should be ready to provide remote support for L2/L3 issues using BOMGAR.
- Ability to work on multiple projects simultaneously
- Sound program management, analysis, problem resolution, team building, judgment and decision making skills
- Strong verbal and written communication skills; accomplished in technical writing
- Good understanding of Agile way of working. "