IT Asset Manager - 300 Euro/ Day

Hamburg, Hamburg  ‐ Vor Ort
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Beschreibung

Specialist– Asset Management Services: (7-10 Years Exp)

We are looking for a multi-skilled Lead /Specialist who can effectively oversee Asset Management Deliverables and also work with EUC Function on a very large scale for global clients. Primary responsibilities are:
• Asset Management/Stock Management /Procurement
• Asset provisioning and Tracking like Computer Assets/Mobile/Virtual Desktop/Workstations
• Oversee the Other EUC Activities as applicable (Application Packaging, OS Build, Software Distribution)
• Customer Relationship Management
• SLA/OLA Management for all Asset Management Deliverables and its reporting
• Regular reviews with Customer and internal teams/vendors as applicable
• Work with other members of the global management team in Desktop Support and Service Desk to enhance the delivery globally.
• Extensive knowledge on ITSM Tool Set (ServiceNow)
• Provide leadership to the EUC Team including coaching as required
• Reporting and MIS
• Oversee Projects
• OEM Vendor Relationship Management Skills,

Experience and Qualification Required Business Skills:
• Understanding of EUC and Desk Side Support / FSO Management
• Ability to work in a Matrix managed environment
• Ability to interact with customers so as to ensure that the service is polite, efficient and responsive
• To work through issues analytically to a successful conclusion
• Ability to communicate at different levels within the organization, including Key Business Stakeholders and Director Level Clients/pre-sale activities/solutions/etc
• Ability to understand best practices internally/externally on EUC related activities.
• Understanding of Financials, including cost control, project revenue/costs, Billing, vendor invoice processing, etc.

Personal Skills:
• Strong customer service skills
• Must be detail oriented and self-motivating
• Strong Written and Verbal Communication Skills at senior level,
• Relationship Management – internal and external customers, Flexibility, Presentation Skills and Team Skills
• Flexibility with respect to time – client deliverables need to be met with a Can do attitude
• Excellent problem solving / quantitative/ analytical skills
• Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
• Must be detail oriented and self-motivating
• Ability to motivate people and teams,
• Ability to write business cases and justification documents, Ability to manage multiple work streams
• Ownership and Drive, Ability to make difficult decisions, Multi –Tasking, Ability to Prioritise, Working Under Pressure, Impartial – Working on behalf of Clients

Technical Skills:
• Understanding End User IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphones and industry wide OS and applications
• Detailed understanding of IT Infrastructure in a Corporate Environment – Server/Network/Database
• Capable of developing AM process different activities


Start
2021
Von
Ubique Systems GmbH
Eingestellt
17.03.2021
Ansprechpartner:
Debalina Kar
Projekt-ID:
2071886
Vertragsart
Freiberuflich
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